Publications

[J4] Ning F Ma, Veronica Rivera, Zheng Yao, Dongwook Yoon. “‘Brushing it Off’: How Women Workers Manage and Cope with Bias and Harassment in Gender Agnostic Gig Platforms.” Proceedings of the 40th annual ACM conference on Human factors in computing systems (CHI 2022). [Submitted] *as co-leading author

[J3] Hanrahan, Benjamin V., Anita Chen, JiaHua Ma, Ning F. Ma, Anna Squicciarini, and Saiph Savage. “The Expertise Involved in Deciding which HITs are Worth Doing on Amazon Mechanical Turk.” Proceedings of the ACM on Human-Computer Interaction 5, no. CSCW1 (2021): 1-23.

[J2] Ning F Ma and Benjamin V Hanrahan. 2020. Unpacking Sharing in the Peer-to-Peer Economy: The Impact of Shared Needs and Backgrounds on Ride-Sharing. Proceedings of the 23rd annual ACM conference on Computer Supported Cooperative Work (CSCW 2020). Minneapolis, MN, USA. [PDF]

[J1] Johnna Blair, Yuhan Luo, Ning F Ma, Sooyeon Lee, and Eun Kyoung Choe. 2018. OneNote Meal: A Photo-Based Diary Study for Reflective Meal Tracking. Proceedings of American Medical Informatics Association (AMIA ‘18). [Presentation]

[C5] Benjamin V Hanrahan, Ning F Ma, Eber Betanzos, Saiph Savage. 2020. Reciprocal Research: Providing Value in Design Research from the Outset in the Rural United States. In Proceedings of the Eleventh International Conference on Information and Communication Technologies and Development (pp. 1-5).

[C4] Ning F Ma and Benjamin V Hanrahan. 2019. Part-Time Ride-Sharing: Recognizing the Context in which Drivers Ride-Share and its Impact on Platform Use. Proc. ACM Hum.-Comput. Interact. 3, GROUP, Article 247 (December 2019), 17 pages. https://doi.org/10.1145/3361128 [PDF][Presentation]

[C3] Anita Chen, Chien Wen Yuan, Ning F Ma, and Benjamin V Hanrahan. 2019. Navigating Ride-Sharing Regulations: How Regulations Changed the ‘Gig’ of Ride-Sharing for Drivers in Taiwan. Proceedings of the 37th annual ACM conference on Human factors in computing systems (CHI 2019). Glasgow, UK.

[C2] Ning F Ma, Chien Wen Yuan, Moojan Ghafurian, and Benjamin V Hanrahan. 2018. Using Stakeholder Theory to Examine Drivers’ Stake in Uber. Proceedings of the 36th annual ACM conference on Human factors in computing systems (CHI 2018). Montreal, Canada. [PDF] [Video][Presentation]

[C1] Benjamin V Hanrahan, Ning F Ma, and Chien Wen Yuan. 2017. The Roots of Bias on Uber. In Proceedings of the 15th European Conference on Computer-Supported Cooperative Work-Exploratory Papers. European Society for Socially Embedded Technologies (EUSSET).

[W2] Tang, Joice, Ning F Ma¹, and Dongwook Yoon. Understanding How Customers Attribute Accountability in Food Delivery Breakdowns. 2021. Joint Proceedings of the ACM IUI 2021 Workshops, April 13–17, 2021, College Station, USA [PDF]

[W1] Ning F Ma and Benjamin V Hanrahan. 2019. Supporting Relationship for On-Demand Exchanges in Local Communities. ACM Computer Supported Cooperative Work 2019 Extended Abstract (CSCW 2019). Austin, USA.